Our Agreement for Your Confidence
Please read our return policy here. If you have any questions, please email us here. Your use (accessing, browsing, buying, etc.) of this site is your legal agreement to the policies, terms and conditions below.
Mitchell Golf LLC warrants its products to be free from defects in material or workmanship for one year after the date of shipment from our factory. Warranty does not apply in cases of overloading, misapplication, abuse, normal wear and tear, damage in transit, or in applications and operating conditions, which we were not made aware of in advance. Mitchell Golf’s liability shall be limited to the replacement cost of the purchased product. Mitchell Golf will not assume liability for incidental damage from the use of its products. This warranty is void if others modify our products. No other express or implied warranty is made.
RETURNS AND ADJUSTMENTS
All returned goods must be authorized in writing in advance of shipment. Goods are to be returned freight prepaid. All goods must be in new and unused condition and be standard stocking items. A handling charge will be assessed depending on the cost of reconditioning and restocking the product.
Any claims for correction of products or adjustments must be filed within five days of receipt of the order. Custom-built or modified products are not subject to return.
TERMS AND CONDITIONS
Unique or custom-manufactured products are not subject to cancellation or return once the work has been started on the order. Our terms are payment in advance of shipment, and all pricing is applicable to these terms. Freight is charged F.O.B. shipping point.
As Mitchell Golf is constantly improving its products and methods of manufacturing, we reserve the right to modify and change the specifications of the products in this catalog without notice. However, we will attempt to keep our active customers aware of any changes.